POLICY

People of god  Return Policy

Thank you for choosing people of god for your clothing needs. We want to ensure that you have a satisfying shopping experience, and our return policy is designed to make the process as smooth as possible. Please read the following guidelines carefully:

1. Eligibility for Returns: To be eligible for a return, items must be unused, unwashed, and in the same condition as received. All tags and labels must be intact and attached to the product. Returns must be initiated within 2 days of receiving your order.
2. Non-Returnable Items: a. Sale items, promotional items, and gift cards are non-returnable. b. Any item not in its original condition, damaged, or missing parts for reasons not due to our error is not eligible for return.
3. Return Process: a. To initiate a return, please contact our customer support team at [support@worldape.com] with your order number, details of the item you wish to return, and the reason for the return. b. Our customer support team will provide you with a return authorization and further instructions on where to send the item.
4. Shipping Costs: Customers are responsible for the cost of shipping returns. We recommend using a trackable shipping service for return shipments to ensure the items reach us safely.
5. Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Refunds will be processed within 5 business days after the returned item is approved. Refunds will be issued to the original payment method used during the purchase.
6. Exchanges: If you need to exchange an item for a different size or color, please contact our customer support email for assistance. Exchanges are subject to product availability.
7. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support email immediately for assistance. We may request photos of the damaged or defective item for assessment.
8. Store Credit: In some cases, store credit may be offered as an alternative to a refund.
9. Contact Information: If you have any questions or concerns about our return policy, please contact our customer support at [officialpeopleofgod@gmail.com].

WorldApe reserves the right to update this return policy at any time. Any changes will be effective immediately upon posting on our website.

People of god Chargeback Policy

At People of God, we strive to provide our customers with the best shopping experience. We understand that there may be situations where a chargeback is necessary, and we want to ensure that the process is clear and fair for both parties. Please take a moment to familiarize yourself with our chargeback policy outlined below:

1. Contact Customer Support First: If you have any concerns or issues with your purchase, we encourage you to reach out to our customer support team first. We will make every effort to resolve the issue promptly.
2. Valid Reasons for Chargebacks: Chargebacks are intended to protect customers from unauthorized transactions, fraud, or issues with the purchased product or service. Valid reasons for chargebacks include:

• Unauthorized transactions
• Fraudulent activity
• Non-receipt of goods or services
• Defective or damaged products

3. Chargeback Process: If, after contacting customer support, you still believe a chargeback is necessary, please follow these steps:

• Contact your financial institution to initiate the chargeback process.
• Provide all relevant information, including order details, communication with WorldApe's customer support, and any supporting documentation.

4. Communication is Key: We request you maintain open communication with WorldApe throughout the chargeback process. Our team is here to assist and resolve any issues you may have. Communication can help expedite the resolution process.
5. Chargeback Fees: People of God reserves the right to charge a fee for any unwarranted chargebacks. Chargebacks initiated without proper justification or without following our dispute resolution process may incur a processing fee to cover administrative costs.
6. Resolution of Disputes: People of God are committed to resolving disputes fairly and transparently. We will work closely with you and your financial institution to investigate the matter thoroughly and provide the necessary documentation.
7. Fraudulent Chargebacks: People of God take fraudulent chargebacks seriously. If it is determined that a chargeback is fraudulent or unwarranted, we may pursue legal action to recover any incurred losses.
8. Policy Updates: people of god reserves the right to update and modify this chargeback policy at any time. Any changes to the policy will be communicated through our website or other appropriate channels.

By purchasing with people of God, you agree to abide by and adhere to the terms outlined in this chargeback policy. If you have any questions or concerns, please contact our customer support team for assistance.

Thank you for choosing people of god. We appreciate your business and are committed to providing you with an exceptional shopping experience.